Privacy Policy.
Shepherd and Shield Roofing (we, us, or our) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.
Information we collect
When you contact us through this website, by phone, or by email, we collect the information you choose to provide, which typically includes your name, phone number, email address, the service you are interested in, and any details you include in your message. When you submit our contact form, we may also collect basic marketing-source information (such as UTM parameters from the link you arrived through) so we can understand how customers find us.
We may also automatically collect standard technical and usage information through analytics tools, such as your device type, browser, pages viewed, and general location derived from your IP address. We use Google Analytics for this purpose.
How we use your information
We use the information you provide to respond to your inquiry, schedule and provide estimates and services, communicate with you about your project, and improve our website and services. We use analytics information to understand how visitors use our site and to improve our marketing. We do not sell your personal information.
How we share information
We share your information only as needed to operate our business, for example with service providers that help us send and receive email (such as our email delivery provider) and analyze website traffic. These providers are permitted to use your information only to provide services to us. We may also disclose information if required by law or to protect our rights, safety, or property.
Cookies and analytics
This website may use cookies and similar technologies, including those used by Google Analytics, to operate the site and measure traffic. Most browsers allow you to refuse or delete cookies through your browser settings. Disabling cookies may affect how some parts of the site function.
Data retention
We keep the information you submit for as long as needed to respond to your inquiry, provide our services, and meet our business and legal requirements, after which we dispose of it appropriately.
Your choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to ask us to delete information we are not required to keep. To opt out of future marketing communications from us, simply let us know by phone or email.
Children's privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Third-party links
Our website may link to third-party sites, such as Google or Facebook. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
Changes to this Policy
We may update this Privacy Policy from time to time. The version posted on this website is the current version, and the date below reflects the most recent update.
Contact
If you have questions about this Privacy Policy or your information, contact Shepherd and Shield Roofing at (814) 312-8555 or nedlink4@gmail.com, or by mail at 235 Victoria Dr, Pittsburgh, PA 15239.
Last updated: June 2026.